Whether you are a new user or an experienced user, this FAQ will provide you with answers to common questions about Climate FieldView™ connection.
Connecting Accounts
Connecting Accounts
How do I connect my AcreConnect® account to Climate FieldView™?
To connect your accounts, view this article in our Knowledge Center.
What are the steps to connect my customers’ FieldView™ information?
Once the Application map is shared to your Climate FieldView™ account it can be shared to any other FieldView™ account you’re connected with. For assistance with this, contact FieldView™ support.
Can I connect my account directly in FieldView™ instead of going through AcreConnect®?
No, you must first initiate the process in AcreConnect®.
Sharing Application Maps
Sharing Application Maps
How do I share an application map from AcreConnect® to Climate FieldView™?
To share an application map, view this article in our Knowledge Center.
What information from AcreConnect® is shared to my customers’ FieldView™ account?
Application map data shared with FieldView™ will include the field boundary, flight path, and list of chemicals (product names) applied. Any other chemical volumes (totals, rates) will not be accepted by FieldView™ at this time.
Can you upload multiple farm fields (shape files) at a time to FieldView™?
Currently, AcreConnect® only allows you to share one application map to FieldView™ at a time. If you need to manually upload a file to FieldView™, it only allows for one file upload at a time.
Does this AcreConnect® connection with FieldView™ feature an “auto-sync” with FieldView™ account?
No. You must manually initiate sharing of an application maps to FieldView™.
Can you still manually upload application map (shape files) to FieldView™?
Yes. However, this new connection simplifies the process so you can save a step.
Tracking & Errors
Tracking & Errors
Does AcreConnect® show a confirmation, record, or past history of which application maps I shared to FieldView™?
No. AcreConnect® does not store or provide a log of what maps have been shared. You will find the shared application maps within FieldView™ through the Data Inbox or uploaded Fields.
If FieldView™ doesn’t load the data right away, should I retry uploading it again?
No, simply refresh your website browser page once and wait until the information is imported.
In FieldView™, if the file indicates it’s already uploaded and I receive an error in FieldView™, what should I do?
Allow the system to process the data. It can take the FieldView™ system a bit of time to process the data (the shape file with data information from AcreConnect™. That then goes through the FieldView™ processing and creates a layer within their own maps. Once it’s uploaded to FieldView™, the information is only available upon reference with FieldView™ and not AcreConnect™. Defer to your FieldView™ Data Inbox or uploaded Fields.
What if I receive an error in FieldView™ that indicates, “1 issue detected”? How do I proceed?
Depending on the error type, our team can provide support as needed if it’s an error specific to AcreConnect® application maps. If it’s an error within FieldView™, we recommend reaching out to the FieldView™ customer support team for guidance and assistance.
Account Requirements
Account Requirements
Do my customers have to have a FieldView™ account?
If they do not yet have a FieldView™ account and want one, they can create one via the FieldView™ website.
Can I share fields/map data from FieldView™ to AcreConnect®?
No, not at this time.
💡Tip
Need more help? Get support anytime from the chatbot in the bottom right-hand corner or contact support at [email protected] or by calling 319-201-3020 Ext.2