Whether you are a new user or an experienced user, this FAQ will provide you with answers to common questions about Work Orders.
Overview
Overview
What is a work order and why does it matter to my business?
A work order is an easy, digital way to keep track of your spray jobs and manage your season. Some key features:
Assign work orders for yourself or team members and track jobs.
Easily attach a PDF from the grower or retailer and show field boundaries.
See a list of your upcoming jobs and quickly find records of completed jobs.
See the status of job completion—check on your crew’s progress.
Add multiple areas if you are flying multiple fields for a customer.
Add chemicals with accuracy using our integrated chemical database from TELUS® Ag.
Add detailed notes about the job, like field access, water availability or hazards.
Quickly produce a quote with our Job Estimate (formerly Invoice Assistant) or prep an invoice.
Assigning and Managing Jobs
Assigning and Managing Jobs
How do operators use work orders to assign their crew and manage jobs?
Admin users can create work orders for specific pilots on the team, schedule them, and save the job. The assigned pilot will receive the job in their AcreConnect® account, together with all the details needed to fly the job.
Getting Started
Getting Started
How do I get started with a work order? Do I have to fill out every field?
You can create a work order in seconds and fill out details later. Or create a full work order or simply attach a PDF of the work order your customer provides. The only fields you are required to enter are date and customer name.
I don’t know what date I will fly the job. How do I create a work order?
AcreConnect® will create the work order with a “pending” status. You can enter a range of dates and then update when the job is scheduled.
Product Selection
Product Selection
How do I know that I’m inputting the correct product?
AcreConnect® is integrated with the TELUS® Ag label database, one of the industry’s most robust label sources for agricultural chemicals. Use a drop-down menu to select the product and get the information you need to apply safely and confidently. The TELUS® Ag label database includes 14,000+ manufacturer approved product labels.
Using Retailer or Co-op Jobs
Using Retailer or Co-op Jobs
I get jobs from a retailer or a co-op, and I don’t want to double enter data. How do I use those jobs with AcreConnect®?
You can easily attach a PDF of the work order you receive from a retailer or co-op to your AcreConnect® record and then use the product usage report to track the specific application data for the day you fly the job. Use the product usage report and an application map with your customers to verify the work was done correctly and close out the job.
Job Estimator
Feature Overview
Feature Overview
How does the Job Estimator work?
Using details from the job work order, the Job Estimator generates a downloadable PDF that can be sent to customers.
Why do people use the job estimator?
Some customers use this feature to estimate jobs for their customers. Others who do not have a billing platform will use the PDF as a professional PDF invoice that can be sent via email or text to customers.
Note: This feature is not connected to or integrated within any payment software.
Location and Access
Location and Access
Where is the job estimator located?
It is located at the bottom of the work order section. You will have to fill in work order details in order for the job estimate to be populated. For step-by-step instructions, read this article.
Usage as Invoice
Usage as Invoice
Can the job estimate be used as an invoice?
Yes! If you don’t have a billing or payment platform, you can download a job estimate and send it to customers as an invoice.
Is the job estimator connected or integrated with any payment software?
No it is not.
Contents of Job Estimate
Contents of Job Estimate
What is included on the job estimate?
The job estimate includes the following information:
Name and address for your company
Your customer's name and address
Job estimate creation date
Work order number
Application date
Items used in the job
Description of items
Total estimated cost.
After Creation
After Creation
What can I do after creating a job estimate?
Once you've created the job estimate, you can download and/or print it and share it with your customer as needed.
💡Tip
Need more help? Get support anytime from the chatbot in the bottom right-hand corner or contact support at [email protected] or by calling 319-201-3020 Ext. 2